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Shipping Information

Where do we ship to?

We offer a specialised service to the UK, Europe and the USA. Some countries restrict the import of specific items and we will always tell you before payment if we are unable to deliver any item to your chosen delivery address.


Any restrictions?
•We cannot deliver alcohol to PO boxes or Overseas Armed Forces PO boxes
•We are unable to deliver to universities, schools and colleges
If you work or reside at one of the places mentioned above, please do get in contact with us so that we can arrange an alternative delivery address.
•We only ship to certain mainland states in the USA. Please enter your state below to see if we ship to you.



FAQ's

 

What about customs and duties?
Here at The Spirit Co, we hate having to pay additional charges after ordering. Wherever possible our delivery cost is the final price you have to pay. 

How long will my order take?
We know our customers are anxious to receive their order, which is why we always aim to deliver your Spirits as quickly as possible. Help us to keep in touch and provide your email address and mobile phone or cell phone number when you order.

Can I track my order?
All orders will have tracking numbers to keep you up to date with the progress of your order.

Can I return my order?
You have a statutory right to cancel your order within 14 days of online purchase.

Full details and restrictions can be found here

Guideline Delivery Timescales

We aim to deliver your products as quickly as possible and in some instances, you might receive your order sooner than the below.

USA – International Express 2-5 working days from dispatch

UK
– next working day if ordered before 12 noon
Scottish Highlands, Islands, Channel Islands, Northern Ireland, Isle of Wight – 2 working days if ordered before 12 noon   

Europe – based on orders being processed before 12 noon expected delivery after dispatch:
Belgium, Eire, France, Germany, Luxembourg & Netherlands: 2-3 working days
Austria & Denmark: 3-4 working days
The Czech Republic, Italy, Slovakia & Spain: 4-5 working days
Croatia, Estonia, Finland, Hungary, Poland, Portugal, Slovenia & Sweden: 4-6 working days
Greece, Latvia, Lithuania Romania:: 4-6 working days

During busy holiday periods, orders may not always be processed on the same day.

Advent Calendars - please note calendars will be delivered separately should you order additional stock items.  

If you have any question please contact our customer service team support@thespiritco.com


Thank you
The Spirit Co

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